Return and Refund Policy

Return and Refund Policy

At Resume Help Desk, we strive to deliver the highest quality of services to our clients. However, we understand that there may be instances where you are not fully satisfied. Please review our return and refund policy to understand your rights and the process for addressing your concerns.

1. Eligibility for Refund

We offer refunds in the following scenarios:

  • The service was not delivered as promised within the agreed timeframe.
  • The final product does not meet the scope of services outlined during purchase.

Refunds are not available for:

  • Services that have been completed and approved by the client.
  • Dissatisfaction arising from a change in client preferences after work has started.

2. Requesting a Refund

To request a refund:

  • Email us at info@resumehelpdesk.com with your order details and reason for the refund request.
  • Include any supporting documents or correspondence to expedite the process.

3. Refund Processing Time

Once your refund request is reviewed and approved:

  • Refunds will be processed within 7-10 business days.
  • Payments will be refunded to the original payment method used during the transaction.

4. Revisions and Satisfaction Guarantee

Before requesting a refund, we encourage clients to utilize our free revision policy.

  • Revisions are offered to ensure your satisfaction with the final product.
  • Revision requests must be made within 14 days of delivery.

5. Non-Refundable Services

Certain services are non-refundable, including:

  • Consultation sessions.
  • Custom packages or expedited orders.
  • Orders where work has been substantially completed.

6. Contact Information

If you have any questions or concerns regarding our return and refund policy, please contact us:

We are committed to addressing your concerns and ensuring your satisfaction with our services.

Would you like to add anything specific to this policy?